FAQ + POLICIES | Alexus B Photography

FAQ & Session Policies

Hi there — I’m so glad you’re here! I can’t wait to create beautiful, polished images together. This page covers everything you’ll need to know to prepare, book confidently, and set expectations for your session and delivery.

If you have any questions, feel free to email me at alexusbphoto@gmail.com.
Please allow up to 48 hours for a response, excluding weekends, as that is our busiest time for photo sessions.

Booking & Payment

Deposit:

A $100 non-refundable deposit is required to reserve your session and will be applied toward your total. For services priced at $100 or less, full payment is due at the time of booking.
Need to reschedule? Deposits are transferable if notice is given at least 24 hours in advance.
If a reschedule is made less than 24 hours before your session, the full payment will be due.

Final Payment:

The remaining balance is due immediately after your session.
Payments can be made via cash, Cash App, Apple Pay, or by charging the card on file (please note: card payments incur an $8 processing fee).
(Effective July 6, 2024)

Our Studio

Welcome to our in-studio experience featuring our signature cyc wall and curated backdrop options. If you’re interested in paper backgrounds or a specific color theme, please notify me prior to booking so we can confirm availability.
If we’re shooting at an outside venue (hotel, event space, etc.), clients are responsible for securing any necessary permissions or permits.

What to Bring & Session Flow

The studio includes a restroom and makeup station — feel free to arrive comfortable and change on-site. A 15-minute grace period is provided for wardrobe prep or quick touch-ups.
If you arrive later than 15 minutes, a $25 late fee will be applied and your session will be shortened. Session time will not be extended under any circumstance.
Please limit guests to no more than two unless otherwise approved.
Food, drinks, and your own playlist are welcome — just help keep the studio tidy and free of spills.

Studio Rules

To maintain the quality and safety of our shared creative space:

No popping champagne inside the studio — liquid can easily damage lighting and camera equipment.
No confetti is permitted. The studio flooring is concrete, and confetti is extremely difficult to clean.
Be mindful and respectful of studio property and props at all times.
Please dispose of all trash and personal items before leaving the space.

Delivery & Edits

Proofs are delivered within three business days of your completed session (excluding weekends).
Once you’ve selected your favorite images, your retouched images will be delivered within five business days after we receive your selections.
Please note that this excludes weekends.
Due to the high volume of weekend sessions, final photos and proofs are not delivered on weekends.
We also do not respond to emails during the weekend. If you contact us between Friday evening and Sunday, we’ll respond on Monday as early as possible.
Need them sooner? Rush options are available:
- Same-day to 2-day turnaround: $100
- 2–3 day turnaround: $50
Additional retouched images are $25 each.
Revision requests are $10 per image unless due to an error on our part.

(Note: the retouching style you see throughout my portfolio represents the art and finish you’re investing in.)

Image Rights & Usage

All images are copyrighted and owned by Alexus B Photography (AMF Management LLC).
Your photos will never be sold or shared without notice, and I will always credit appropriately.
If you’d prefer that your images not be shared publicly until after an event or announcement, please let me know — I’m happy to accommodate.

Rescheduling, Cancellation & Tardiness

Clients may reschedule once with at least 24 hours’ notice without penalty.
Reschedules made within 24 hours of your session will require full payment.
A 15-minute grace period is provided for all sessions. After that window, a $25 late fee applies and session time will be shortened (no extensions).
Booking and payment confirm your agreement to these policies.
All sales are final.

Special Requests & Add-Ons

Custom digital edits and creative effects (such as double exposures, magazine layouts, or luxury digital overlays) start at $15 per image.
For travel or on-location shoots, a travel fee must be added during booking — please include the address in the “Additional Information” section of your booking form.

Thank You

Thank you for choosing Alexus B Photography to bring your vision to life. I’m committed to making this a luxury, stress-free, and empowering experience from start to finish. I can’t wait to create something timeless with you.

Warmly,
Alexus Brown & Team
Alexus B Photography