FAQ + Policies

Thank You for Choosing Alexus B Photography!
We're honored to help bring your vision to life.

2025 UPDATE – PLEASE READ BEFORE BOOKING

Deposit Policy:

A $100 non-refundable deposit is required and goes toward the total cost of your session.
For services priced at $100 or less, the full amount is due at the time of booking.
Deposits are transferable with at least 24 hours’ notice.

Remaining Balances:

Effective July 6, 2024, all remaining balances must be paid in cash only or cash app

Studio Details:

In-studio sessions use a cycle wall only. Limited backdrop colors are available. If interested in paper, please inquire prior to booking
Colored gels are available; however, black and brown background effects are not supported on the cyc-wall
Clients booking at external venues (e.g., hotels) are responsible for securing necessary approvals or permits.

For Wedding and Event Inquiries:
Please email us directly at alexusbphoto@gmail.com.

FAQs + POLICIES

Contact Information:
Our contact details are reserved for clients and serious inquiries only.

All sessions must be booked through our website.

Getting Ready:
Makeup stations and restrooms are available onsite. Feel free to arrive in comfortable clothing and change at the studio.
A 15 minute buffer is automatically added in for clients needing to change at the studio. Please note that each session is timed and we will not extend your time if you use up all your time to get ready.

FREQUENTLY ASKED QUESTIONS

When will I receive my images?

Proofs: Within 5 business days
Final retouched images: Within 14 business days

Can I purchase additional retouched images?
Yes! Additional edits are $25 per image.

What if I need revisions after receiving edits?
Revisions are $10 per image unless the change is due to a clear editing error.

How are images delivered?
Via Pixieset, an online gallery platform. You’ll receive an email with a gallery link to view, favorite, and download images.

Do you travel?
Yes! When booking, please add the travel fee and provide the address in the “Additional Information” section.

Do you offer rush delivery?
Yes!

$100 for same-day to 2-day turnaround
$50 for 3–5 day turnaround (instead of the standard 14 days)

How is session time calculated?
Session times are based on the number of outfits/looks. For example:

One look = 30 minutes

POLICIES

Allow up to 14 days for full delivery of your edited images and proofs.
A $100 non-refundable deposit is required to secure your session and is transferable with 24-hour notice prior to the date of your session.
A 15-minute grace period is provided. After that, sessions will either be rescheduled or completed with the remaining time.
Final payment is due immediately after your session. Your deposit is applied toward your total.
All sales are final and non-refundable due to the custom nature of photography services.
To ensure a smooth experience, schedule any beauty appointments (hair, makeup, etc.) at least 2.5 hours before your session.
Booking and deposit submission indicates agreement with all stated policies.

Special Edits:
Additional charges starting at $50 apply for advanced edits such as:

Digital additions (balloons, graphics, etc.)
Magazine-style edits
Double exposure images
For questions about special edits, email alexusbphoto@gmail.com.

All photographs are protected under copyright law. Alexus B Photography, operating under AMF Management, LLC, retains full rights to all images. Images may be used for marketing or portfolio purposes on social media or other platforms.

We will never sell your images or share them without your awareness and appropriate credit. If you'd like us to delay posting your images until your own public release, we are happy to accommodate.

Showcasing our work is essential to the success of our business, and we appreciate your understanding and support.

Thank you for reading our FAQ + Policies. Your experience is our priority, and we’re so excited to work with you!

Warmly,
Alexus Brown & Team
Alexus B Photography
📧 alexusbphoto@gmail.com | 💻 www.alexusbphoto.com